Managing a Diverse Workforce

Considerations for employers for successfully attracting and diverse workers are provided in the "Finding Workers" pages of this HR toolkit. This section explores considerations for managing and retaining diverse workers.

A focus of any manager is to help employees reach their full potential. To do this it is important to develop a work environment in which individual differences and unique qualities are respected and valued. Some key points to consider in achieving this are:

  • Making sure that information about position openings and developmental opportunities are accessible to all employees.
  • Creating a mentoring program that matches new employees with more experienced workers.
  • Encouraging the development of trusting relationships that will enhance the workplace.
  • Offering diversity training.
  • Providing continuous training.
  • Monitoring office humor to ensure that jokes are not in bad taste.
  • Tracking hiring, pay, development and promotional patterns.
  • Having clear policies and procedures in place.
  • Having an open door policy on diversity issues.
  • Creating an environment that is welcoming and open to differences.
  • Leading by example.
  • Getting feedback from new hires on their experiences within the company and finding out whether they have had any problems or issues.
  • Listening and being flexible.
  • Ensuring that planning of events and schedules is done with recognition of important holidays for people with different ethnic backgrounds and religions.

To assist you in creating and maintaining a diverse workplace, this article will help you explore some of the unique aspects and possible considerations associated with the following diversity groups.

Immigrants and International Workers
Aboriginal Peoples
African Nova Scotians

Acadians and Francophones
Older Workers

For more information and information on various diversity groups please continue by clicking on page 2.

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